1. Introduction
Metaride (hereinafter referred to as “we”, “our company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what your rights are.
By using this website, you agree to the terms set forth in this Privacy Policy.
2. Data collection
Data storage location
Our web servers are located within the European Union. Data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Registration information
If you register on our website, we store your username, e-mail address and any additional information you enter in your profile. You can review, modify or request deletion of your data (except username) at any time.
Purchase and service data
To provide support and services, we may store data related to orders, licenses or use of our products and services.
Support information
If you contact us for support, the information you provide will be used solely to resolve your query.
Comments
When you leave a comment, we collect form data, IP address, and browser information to protect against spam.
Contact form
Data sent via the contact form is sent to our official email:
info@metaride.eu
This data is used exclusively for communication and customer support and is not used for marketing purposes or shared with third parties.
3. Purpose of data processing
We use your personal data exclusively for:
- user identification
- providing technical support and services
- communication related to our services
- improving the functionality of the website
- ensuring security and preventing abuse
4. Cookies
Our website uses cookies for a better user experience.
Cookies are used for:
- remembering user settings
- basic website functionalities
- anonymous analytics
You can disable cookies in your browser settings.
More detailed information is available in the Cookie Policy .
5. Data access
Your data can be accessed by:
- authorized Metaride employees
- system administrators
If you are not a registered user, we do not store any personal information about you.
6. Sharing data with third parties
We do not sell or share your personal data with third parties, except when it is necessary to provide the service (eg hosting, IT infrastructure) or when we are legally obliged to do so.
7. Data retention period
We store personal data:
- while your account is active
- as long as necessary to provide the service
- or until you request deletion
Data can be kept longer if it is necessary due to legal obligations.
8. Data security
We use security measures such as SSL/HTTPS encryption to protect your information.
In the event of a data breach, we will take all necessary measures and notify users in accordance with the law.
9. Your rights
You have the right:
- request access to your data
- request correction or deletion of data
- restrict data processing
- object to processing
To exercise your rights, contact us at:
info@metaride.eu
10. Third parties and external links
Our website may contain links to other sites. We are not responsible for their privacy policies and we recommend that you review them.
11. Legal obligations
We may disclose your information if necessary to:
- compliance with legal obligations
- protecting our rights
- preventing fraud or abuse
12. Contact
For all questions related to privacy and data protection, you can contact us at: info@metaride.eu
